Online training courses

Following a temporary suspension in the delivery of training courses due to the coronavirus, we have started to offer live, interactive, online training courses.

The courses currently available include:

Cemetery Management and Compliance

Sexton Duties

Exhumation of Human Remains

Public Health Act Funerals

Granting, Exercising and Transferring Exclusive Rights of Burial (EROB)

Customer Care – online version currently in development

Management of Memorials – as this course contains a practical element it can’t be delivered online. Physical courses respecting current regulations and guidance on distancing and other methods to control the coronavirus have commenced.

Specific training can be designed to meet with individual needs. Contact the ICCM National Office for further information, tel 020 8989 4661, or email

Dates of courses are given below – click on the date to download information and a booking form, or enquire about a bespoke course by emailing

Please note that the cost quoted on the application form is per person, not per authority. If more than one attendee is to share a video link, each attendee must be booked onto the training course and have agreed to pay the required fee.

Copyright of all training courses and materials remains with the ICCM and they must not be copied, reproduced or otherwise used without the written permission of the ICCM. Training courses will not be recorded by the ICCM, and must not be recorded by any of the participants.

New Training Course

ICCM and Cruse – Loss and Bereavement Awareness Training

The ICCM and Cruse have developed a new online training course for those working with bereaved people. The course provides an understanding of how grief can affect people, and teaches skills that can be used in our interactions to provide better support and services.

The course is suitable for anyone who works with bereaved people, even those who have many years experience. ICCM Officers and Directors took part in a pilot for the course, and found that although they had a combined experience of over 100 years working in bereavement services, each learnt something new. The new knowledge and skills have proven invaluable in giving confidence to talk to and help bereaved people.

Further details and a booking form for forthcoming course dates can be found here.


Cemetery Management and Compliance Course

Tuesday 16th and Wednesday 17th March 2021

Customer Care Course

Dates to follow

Sexton Duties Course 
Tuesday, 25th May 21
Exhumation of Human Remains

Friday, 14th May 2021

Exclusive Rights of Burial Course

Tuesday 1st and Wednesday 2nd June 2021

Public Health Funerals Course

Friday, 16th April 2021

ICCM and Cruse Loss and Bereavement Awareness Course

Thursday, 10th June 2021


Management of Memorials – Inspection workshops

More dates coming soon

COTS 1 Health and Safety and the Burial Process being hosted in Norfolk 3rd-4th August 2021